United Family Benefits
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  • Home
  • Benefit Basics
    • Eligibility
    • New Hires >
      • Benefit Guidebook
      • Enrollment Instructions
    • Life Changes >
      • Adding a Dependent
  • Health & Well-Being
    • Medical >
      • Pharmacy
      • Preventative Care
      • Teladoc
      • SmartShopper
      • Transcarent Surgery Care (Bridgehealth)
      • Blue Distinction +
      • United Diabetes Management Program
      • Blue Cross of Idaho Resources
      • myStrength
      • 2nd.MD
      • AccessHope
    • Vision
    • Dental
  • Tax Savings Account
    • Health Savings Account
    • Flexible Spending Account
  • Financial Protection
    • Accident Insurance
    • Critical Illness
    • Hospital Indemnity
    • Life & AD&D
    • Disability
    • Pet Benefits
  • Retirement
    • 401(k)
  • Team Member Resources
    • Carrier Mobile Apps
    • Employee Assistance Program
    • United We Care
    • Texas College Savings Plan
    • United College Savings Plan
    • Purchasing Power
    • MetLife Auto & Home Insurance
    • Team Perks
    • ReThink Care
    • Benefits Separation
    • Contacts & Forms >
      • Claim Forms
      • Who to Call with Questions
    • Leave of Absence
    • Legal Statements & Disclosures
    • Frequently Asked Questions
  • Payroll
    • Important Links and Forms
    • Vacation/Personal Time - United
    • Vacation/Personal Time - Albertsons
    • Vacation/Personal Time - Llano
  • Work Injury
  • News
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If you experience a qualifying life event, you must notify the Benefits Department within 31 days of the event (60 days for medical changes due to Medicaid or CHIP changes). The changes you make must be consistent with the event.
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Qualifying life events
  • Change in employment status, such as part-time to full-time (will have 31 days to enroll)
  • Birth/adopting of child
  • Marriage
  • Divorce/legal separation
  • Gain/loss of other coverage for you or a dependent
  • Beginning/end of domestic partnership relationship
  • Death of a family member
  • You or a covered dependent becomes eligible for Medicare or Medicaid


Required DocumentationIf you are enrolling dependents under your medical, dental or vision coverage, after you enroll you must submit documentation verifying that your dependents are eligible for coverage under United plans. Download a Dependent Verification Requirements flyer which lists the allowable documents you can submit to verify your dependent’s eligibility to be covered under United healthcare plans. If you cover a domestic partner, a declaration of common law marriage or an Affidavit of Domestic Partnership is required.
  • ​Completed verification documents can be submitted with a cover page that includes your name, associate ID, last four digits of your SSN and daytime telephone number. You can:
    • Email the cover page and verification documents to totalbenefits@unitedtexas.com 
    •  Fax with cover page and verification documents to (806) 791-6341

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Contact Us Monday-Friday
8am-5pm CST
totalbenefits@unitedtexas.com or 806-791-0220